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FAQ

Frequently Asked Questions
 
Q:
Do you sell brand name pills?
A:

Yes, we sell both Brand and Generic pills.

Q:
What does the term "generic" mean?
A:
Generic drugs are produced and distributed without patent protection. A generic contains the same active ingredients as the brand pills and is identified by its chemical name rather than its brand name. Generic Drugs are manufactured by the certified producer but not by the original drug's producer. Generic drugs can be issued when the brand-name equivalent's patent expires. Upon the original medicine's patent expiration any pharmaceutical company can obtain a right on its production and purchase a chemical formula.
Q:
Why do generic medicines cost less than brand ones?
A:
Unlike generic drugs, a large part of the costs incurred by original manufacturers of brand name drugs are for research and development and advertising. Companies manufacturing generic medicines do not have to invest in any research and development or pay for advertising and marketing. It is only necessary to purchase a chemical formula to produce a generic drug. Consequently, you get world-class drugs at a reasonable price!
Q:
What is the quality of generic drugs?
A:
The quality of generic drugs doesn’t differ from its brand name counterparts, even if they differ in shape and colour. Generic drugs have identical active ingredients, the quantity and speed of absorption of its active ingredients into the bloodstream.
Q:
Are the generic pills sold here FDA approved?
A:
All generic pills are FDA approved companies.
Q:
What is the difference between Soft and Regular medicine?
A:

Drug Name: Viagra, Dosage: 50mg, 100mg, Time before it starts to act: 1 hour, How to take: take with a glass of water, Fatty food/alcohol: no, Effect lasts: 3-4 hours

 

Drug Name: Viagra Soft, Dosage: 50mg, 100mg, Time before it starts to act: 15 - 20 minutes, How to take: put under the tongue till it dissolves, Fatty food/alcohol: yes, Effect lasts: 6 hours

 

Drug Name : Viagra Professional, Dosage: 100mg, Time before it starts to act: 30 min, How to take: take with a glass of water, Fatty food/alcohol: yes, Effect lasts: 4 hours

 

Drug Name: Viagra Super Active, Dosage: 100mg, Time before it starts to act: 10 min, How to take: take with a glass of water, Fatty food/alcohol: no, Effect lasts: 9 hours

 

Drug Name: Cialis, Dosage: 20mg, Time before it starts to act: 30 minutes, How to take: take with a glass of water, Fatty food/alcohol: no, Effect lasts: 36 hours  

 

Drug Name: Cialis Soft, Dosage: 20mg, Time before it starts to act:  15 - 20 minutes, How to take: put under the tongue till it dissolves, Fatty food/alcohol: yes, Effect lasts: 24 - 36 hours

 

Drug Name: Cialis Super Active, Dosage: 20mg, Time before it starts to act: 5 - 7 min, How to take: take with a glass of water, Fatty food/alcohol: yes, Effect lasts: 50 - 55 hours

 

Drug Name: Levitra, Dosage: 20mg, Time before it starts to act: 10 minutes - 1 hour, How to take: take with a glass of water, Fatty food/alcohol: no, Effect lasts: 12 hours

Q:
Is there a difference between 50mg and 100mg ED tabs? What should be my starting dosage?
A:
We’d recommend you the starting dosage of 25mg because you can split your own pills and save more money this way. You should never start with a higher dosage; always work your way up to find out what's right for you. The standard dosage for example Viagra is 25mg, and the standard dosage for Cialis and Levitra is 20mg. The prescribed dosage is determined by your doctor according to your age and weight, so please consult your doctor before ordering.
Q:
Do you require a prescription before purchasing on your site?
A:
Notice that we do not require any prescription for anything you can order on our site, but we strongly recommend you consult your doctor before ordering anything from us.
Q:
What shipping rates do you have?
A:
Shipping rates may vary depending on the shipping option you choose, the destination country, and the products you order. To find out the shipping cost, add the desired products to your shopping cart and proceed to checkout.
Q:
Do you ship internationally?
A:
We ship to most countries worldwide. Please contact Customer Service or check the order form to see the available delivery options for your region.
Q:
How are orders sent?
A:
We understand that confidentiality and anonymity are important when you place an order online. That's why orders are sent in discreet-looking packages with no information about the contents on the outside.
Q:
What if the package is damaged or something is missing?
A:
In this case, contact our support team and notify us of the problem. We will either resend the package or refund your payment. See our Delivery Guarantee for more information. Please note: if there are 100 or more pills in your order, it will be sent in several packages.
Q:
Can my order be delayed at customs?
A:
If this happens, you'll be informed additionally. The recipient may be asked to come in and give permission to examine the parcel. After that you should receive your products. If you have any problems receiving your order, please let us know and we will try to resolve the issue.
Q:
What sum do I have to pay if you reship the product?
A:
We will reship the product free of charge. No additional charges will be applied.
Q:
Why haven't I received my order yet?
A:
You can use your delivery tracking code to check the current delivery status if you ordered using the express delivery method. If you used standard airmail delivery, it could take up to 30 days for your order to be delivered. If the parcel does not arrive within this time, contact your local post office. If they confirm the parcel has not been delivered, we will reship the order FREE of charge. If the original order subsequently arrives as well, we rely on your honesty to inform us as soon as possible. We always do our best to solve problems in a reasonable manner.
Q:
What shipping method do you offer?
A:

Trackable Courier Service takes 10-21 days. Packages sent by this postal service can be tracked by the tracking number and may take up to a maximum of 30 days to deliver.

Q:
What if the order isn’t received during the delivery time?
A:
If the order isn’t received during the delivery time, we guarantee to reship the product free of charge or provide a refund.
Q:
How can I order from you?
A:
To place an order, choose the product you wish to purchase by clicking the "Buy now" button. Then choose the quantity of pills you want and click "Checkout". Fill in the required order information, check all fields and quantities, and press the "Submit transaction" button. If the order is accepted, you will see a notification on the screen and an order confirmation message will be automatically sent to the email address you specify.
Q:
When will my credit card be charged?
A:
As soon as you fill in the form on the checkout page and press the "Submit" button, the information is transmitted to our processing centre where it is checked, and your credit card is charged. Once the payment is authorised, your order is approved and processed.
Q:
Can I cancel the order and can I get my card credited?
A:
Please read our Refund and Order Cancellation Policies.
Q:
How can I check the status of my order?
A:
Tracking your order status depends on the country where the order is being delivered to. We have 2 options: • to contact our support team (Contact Us) • to check the status on the website through the Order Status option
Q:
What if I didn't find an answer to my question here?
A:
Please contact our customer support team any time and we’ll answer your questions.
Q:
What payments do you accept?
A:
We accept credit cards such as Visa, MasterCard, AMEX, JCB, Diners Club, Discover and E-Checks.
Q:
Do you have the money back guarantee?
A:
In case of non-delivery of the product we guarantee to return the money.
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